Welcome to MainLineWaterproofing.com (the “Site”). MainLineWaterproofing.com (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have. By using our website, you agree to the practices described in this Privacy Policy.

Terms of Service

Your use of our website and services is also governed by our Terms of Service, which outline the rules for accessing and using MainLineWaterproofing.com, including SMS consent terms. Please review it here: Terms of Service.

Personally Identifiable Information

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect information in two main ways: information you provide directly and information collected automatically when you use our site.

Information You Provide

When you contact us, request a free inspection, or otherwise submit information through our website, we may collect:

Name

Email address

Phone number

Street address or service address (if provided)

Details about your property or waterproofing needs (information you type into form fields)

We use this contact information only to respond to your inquiries, schedule inspections, and provide estimates and services.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information such as:

Browser type and version

Operating system

IP address and general location (city/region)

Pages visited and time spent on pages

Referring website or link

Device type (desktop, tablet, mobile)

We typically collect this information through cookies and analytics tools like Google Analytics to help us understand how visitors use our website and to improve our site and services.

Cookies and Analytics

We use cookies and similar technologies to:

Help our website function properly

Remember certain preferences

Understand how visitors use our site

Improve performance and user experience

We use Google Analytics to collect information about website usage, such as which pages are visited and how long visitors stay on each page.

You can control cookies through your browser settings, including blocking or deleting cookies. If you disable cookies, some parts of the site may not function as intended.

Currently, our website does not respond to browser “Do Not Track” signals.

For more information about how Google collects and processes data, please visit Google’s privacy policy at https://policies.google.com/privacy.

How We Use Your Information

We use the information we collect to:

Respond to your questions and requests

Schedule and manage estimates and inspections

Provide waterproofing and related services

Improve our website, services, and customer experience

Maintain internal records (for example, quotes and work history)

Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

SMS and Text Message Communications (If Enabled)

When you submit a form on our Site, you have the option to provide consent to receive SMS (text message) communications from us. SMS consent is obtained only when you:

Check the consent checkbox on the contact page form, acknowledging your consent to receive SMS text messages

Click the submit button to complete the form submission

By providing this consent, you agree to receive text messages from Main Line Waterproofing regarding our services, updates, and other business-related communications. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us or by contacting us directly.

We do not share or sell phone numbers. Your phone number will only be used by Main Line Waterproofing for direct communication purposes and will not be shared with, sold to, or distributed to third parties for marketing purposes.

Email Communications

When you provide your email address through our contact forms or when establishing a client relationship, you may receive:

Service-related communications and updates

Account notifications and confirmations

Marketing communications about our services

Newsletters and promotional offers

You can unsubscribe from marketing emails at any time by:

Clicking the “unsubscribe” link at the bottom of any marketing email

Contact us at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional or relationship messages related to services you have purchased or inquiries you have made.

We do not sell or share email addresses with third parties for their marketing purposes.

How We Share Information

We may share your information with:

Service providers who assist us in operating our website and conducting our business (web hosting, email service providers)

Professional advisors including lawyers, auditors, and insurers

Government authorities when required by law

We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf. For SMS communications, you may opt out at any time by replying STOP to any text message.

Data Security
We use commercially reasonable security measures including SSL encryption. However, no method of Internet transmission or electronic storage is 100% secure.

Your Choices

You have choices regarding how we use your information:

You may choose not to provide certain information, but this may limit your ability to use some features (for example, submitting a contact form).

You can unsubscribe from marketing emails at any time using the “unsubscribe” link in the email or by contacting us.

You can opt out of SMS messages by replying STOP to any text message (if SMS is offered).

You can disable cookies in your browser settings, though this may affect how our website works.

If you would like to access, correct, or request deletion of the personal information we have about you, you may contact us at [email protected]. We will respond within a reasonable time, subject to legal and business requirements.

State Privacy Rights

If you are a resident of a U.S. state with specific privacy laws (such as California, Virginia, Colorado, and others), you may have additional rights with respect to your personal information, such as the right to:

Know what personal information we collect and how we use it

Request deletion of certain personal information

Opt out of certain uses of personal information

We do not sell personal information as defined under many of these state laws. To exercise any applicable rights, please contact us at [email protected], and include your state of residence in your request.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. The website specifically denies access to any individual that is covered by the Child Online Privacy Act (COPPA) of 1998.

If you are under 13 years of age, do not use this website or provide any personal information to us. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Parental Rights:
If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at support [email protected]. We will take steps to verify the claim and delete the information.

Automated Decision-Making

We may use automated systems and analytics to:

Personalize your experience on our website

Send targeted marketing communications based on your interests

Improve our services and website functionality

We do not use automated decision-making for decisions that produce legal effects or similarly significantly affect you without human intervention.

Links To Other Websites

MainLineWaterproofing.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

We are not responsible for the privacy practices or content of external websites. This Privacy Policy applies only to information collected by our website.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Main Line Waterproofing
Email: [email protected]
Phone: 610-642-4444